KGOLAGANO IT SERVICES Support

Call us today at +27.73.6817888 or Email us at support@kgolagano-it.co.za

We strive to provide Our Customers with Top Notch Support to make their Theme Experience Wonderful
Emails
How to setup my email on outlook 2007?

Go to Options, then Email Accounts, on the e-mail accounts screen click New, on the choose service screen click E-mail Account then click Next >, on the auto account setup screen click Manually configure server settings or additional server types, then click Next>, on the choose service screen click Internet Email, on the Internet Email settings screen type your name, email address, account type select POP3, on the incoming mail server type mail.yourdomainname, on the outgoing server type mail.yourdomainname, type your email address as username, type your password,click more settings,click the outgoing server tab, click my outgoing server (SMTP) requires authentication, click Use same settings as my incoming mail server,click the advanced tab, on incoming server(POP3) type 110, on outgoing server (SMTP) type 25, Under delivery section, click leave a copy of messages on the server, then unclick the following 2 options.

How to setup my email on outlook 2010/2013

Go to File, then Add Account, on the auto account setup screen click Manually configure server settings or additional server types, then click Next>, on the choose service screen click Internet Email, on the Internet Email settings screen type your name, email address, account type select POP3, on the incoming mail server type mail.yourdomainname, on the outgoing server type mail.yourdomainname, type your email address as username, type your password,click more settings,click the outgoing server tab, click my outgoing server (SMTP) requires authentication, click Use same settings as my incoming mail server,click the advanced tab, on incoming server(POP3) type 110, on outgoing server (SMTP) type 25, under delivery section, click leave a copy of messages on the server, then unclick the following 2 options

How to setup my email on a tablet?

Go to mail/email options (dependant on your device) in your settings menu. Add a new email account. On the outgoing server type mail.yourdomainname On the incoming server type mail.yourdomainname Type your email address as your username Type your password

How to setup my email on a smartphone?

Go to mail/email options (dependant on your device) in your settings menu. Add a new email account. On the outgoing server type mail.yourdomainname On the incoming server type mail.yourdomainname Type your email address as your username Type your password

Domain Registration & Hosting
How many emails do I get on my domain?

You do not get emails on your domain until you host the domain. Every hosting package will have a number of emails stipulated with it.

When do I get to renew my domain?

Once every year.

How much is the domain renewal fee?

Same amount as the domain registration fee.

What happens if I do not renew my domain?

Your domain will expire and will be available for registration by others.

Website
What do I get with a starter website valued at R 999?

A domain paid for a year, hosting paid for a year, and a website consisting of 5 pages, the pages are standard. You will get the homepage, about your company, services of your company, then each service will have it’s own page. The last page will be your contact details with a contact form that will be directed to your email.

How many times do I have to pay R999 to finish the website cost?

The R999 is a once off cost

Does this amount (R999) cover web updates?

No everytime you want updates on your website there will be a small fee to pay.

How much will I pay for updating my website?

Any amount from R50 depending on the amount of content you want to update.

Document Management
What type of documents can I archive?

Slips, Receipts, Files, Reports, Records, Bills, Statements, Photos, Legal Files

How much does it cost to archive an A4 page?

Fifty Cents (R 0,50) to scan and Seventy Five Cents (R 0,75) to input into an archiving system with online retrieval.

How much does it cost to archive an A3 page?

Ninety Cents (R0,90) to scan and One Rand Twenty Five to input into an archiving system with online retrieval.

How will I access my files when in need of them?

An online link will be provided together with Login Credentials to access your files anytime.

What Quality will I get on my documents?

The quality of the scan will be the result of the quality you receive on the online system. If the quality is too low then we (kgolagano IT and the client) will agree on a quality level possible for the document.

Graphic Design
How many sample or impressions do I get when Kgolagano IT designs me a logo?

You will receive two logo impressions that you can choose from.

What other documents do I receive on this Logo Package?

The package consists of a logo, letterhead design, business card design and 100 printed business cards

What other designs does Kgolagano IT do?

Posters, Brochures, Banners,Websites, Newsletters, Email Signatures .